Terms & Conditions

Terms and Conditions for Lexurious Tresses Collection

Effective Date: December 3, 2024

Welcome to Lexurious Tresses Collection! By using our services, purchasing products, or accessing our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or making a purchase.

1. General Information

  • Business Name: Lexurious Tresses Collection
  • Website: Lexurioustressesco.com
  • Email: info@lexurioustressesco.com
  • Phone: 800-383-6497
  • Address: 100 N Monroe St STE 800 Tallahassee, FL 32301

These Terms and Conditions govern your use of our website and services. If you disagree with any part of these terms, you should not use our services.

2. Services Provided

Lexurious Tresses Collection provides a variety of hair products, including but not limited to wigs, hair extensions, hair care products, and styling services. Our services and products are designed for personal use and we do not guarantee professional results for styling or hair applications.

3. Account Registration

In order to make purchases or access certain features on our website, you may be required to create an account. When you create an account with us, you agree to provide accurate, complete, and current information. You are responsible for keeping your login information confidential and for all activities that occur under your account.

4. Pricing and Payment

  • Pricing: All prices listed on our website are in USD and are subject to change without notice. Taxes and shipping fees are calculated at checkout.
  • Payment Methods: We accept payments via Credit/Debit Cards, PayPal, and other forms of payment that may be offered on our website.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation. This is not an acceptance of your order, but a confirmation that we have received it. Your order is not complete until it has been processed and shipped.

 

5. Shipping and Delivery

At Lexurious Tresses Collection, we aim to ensure that your order arrives promptly and in perfect condition. Below is our detailed shipping policy:

  • Processing & Shipping: All orders will be processed, packaged, and shipped within 5-7 business days from the date of purchase. Please note that processing time does not include weekends or holidays.
  • Shipping Time: Once your order has been shipped, the standard shipping times for your selected shipping method will apply. We ship all orders through USPS Priority Mail, which typically takes 1-3 business days for delivery within the United States. Shipping times may vary depending on your location.
  • Mixed Orders: If your order includes both pre-order items and in-stock items, your entire order will be shipped together once all items are ready. If you would prefer to receive in-stock items earlier, please place separate orders.
  • Shipping Carrier: All items are shipped via USPS Priority Mail. Once your package has been shipped, you will receive a tracking number to monitor its progress.
  • Responsibility After Shipment: Lexurious Tresses Collection is not responsible for any issues that occur once your package has been shipped. If you experience any problems with your delivery, please contact USPS directly using the tracking information provided.
  • Contact Us for Questions: If you have any further questions or concerns about your shipment, feel free to email us at info@lexurioustressesco.com. We are happy to assist you.

 

6. Return & Exchange Policy

At Lexurious Tresses Collection, we take great pride in the quality of our products and want you to be fully satisfied with your purchase. Please read our policies carefully:

Return Policy

  • All sales are final. We do not accept returns or exchanges on any products. Please ensure you review your order carefully before completing your purchase.

Refund Policy

  • All sales are final. We do not offer refunds unless there is an error on our part (e.g., damaged or incorrect items).

Contact Us

If you have any issues or concerns with your order, please reach out to our customer service team:

  • Email: info@lexurioustressesco.com
  • We appreciate your understanding and are happy to assist you with any questions or issues.

7. Product Descriptions and Availability

  • Product Information: We strive to ensure that the information provided on our website is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of product descriptions, pricing, or availability.
  • Product Availability: Our inventory is subject to availability. In the event that an item you ordered is out of stock, we will notify you as soon as possible and provide options, including a refund or substitution.

8. Intellectual Property

  • Content Ownership: All content on our website, including text, graphics, logos, images, and product descriptions, is the property of Lexurious Tresses Collection and is protected by copyright laws. You may not use any content from our site without written permission.

9. User Conduct

When using our website or services, you agree not to:

  • Violate any laws or regulations.
  • Engage in any conduct that could damage, disable, or overburden our website or interfere with other users' access to the site.
  • Use our website to transmit harmful or offensive content, including viruses, malware, or other malicious code.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.

10. Limitation of Liability

Lexurious Tresses Collection is not responsible for any damages, losses, or injuries resulting from your use of our website or products, including but not limited to:

  • Errors or omissions in product descriptions or other content.
  • Technical issues or disruptions on our website.
  • Damages resulting from the use or inability to use our products or services.

Our liability is limited to the maximum extent permitted by law and is solely limited to the amount you paid for the product or service in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lexurious Tresses Collection and its employees, agents, affiliates, and partners from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your violation of these Terms and Conditions or your use of our products or services.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal data.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Florida. Any disputes arising out of or relating to these terms will be resolved in the courts located within Florida.

14. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms will be effective as of the date of posting. It is your responsibility to review these Terms periodically for any updates or changes.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Lexurious Tresses Collection
Email: info@lexurioustressesco.com
Phone: 800-383-6497
Address: 100 N Monroe St Ste.800 Tallahassee, Fl 32301