Privacy Policy

Effective Date: December 3, 2024

At Lexurious Tresses Collection we value the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business, including visiting our website, or purchasing products. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of personal information in order to provide and improve our services. The types of information we collect include:

- Personal Identification Information: When you purchase a product, or contact us for customer service, we may collect your name, email address, phone number, billing address, shipping address, and payment details.

- Demographic Information: This may include details such as your gender, age, hair type, and preferences (for example, for customized services).

- Technical Data: When you visit our website, we may collect technical data such as your IP address, browser type, device type, and location through cookies and other tracking technologies.

- Transaction Information: We collect details of the products you purchase, including the amount, date, and payment method.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To process and manage your transactions.

- To provide customer service and respond to inquiries.

- To personalize your experience and tailor our services to your needs.

- To improve our website, products, and services.

- To send marketing communications, including promotions, updates, and newsletters (with your consent, where required).

- To comply with legal obligations and protect our business and users.

3. How We Share Your Information

We may share your information in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us with business operations, such as payment processors, delivery services, and marketing platforms.

- Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request from law enforcement or government authorities.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and other technical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies are small files stored on your device that help us remember your preferences and improve your user experience. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

- Access and Correct: You may request a copy of the personal information we hold about you and request corrections if necessary.

- Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can opt out by clicking the "unsubscribe" link in our emails or by contacting us directly.

- Delete Your Data: You may request that we delete your personal information, subject to certain legal exceptions.

If you would like to exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page, and the updated policy will be effective as of the "Effective Date" listed above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Lexurious Tresses Collection

Email: info@lexurioustressesco.com

Phone: 800-383-6497

Address: 101 N Monroe St Suite 800 Tallahassee, FL 32301